Africa potential turning into real opportunities
The Africa Competitiveness Report 2015 highlights the continent’s solid average growth rate of more than 5 per cent over the past 15 years, indicating “impressive economic potential”.
This refers to the marketing code to which all marketing activities have to adhere to. It comprises of four principles, all of which are equally important. While the marketing concept may receive criticism as others view it as exploitative, it forms the basis on which organisations exist – and that is in the pursuit of profits. The four principals are:
Profitability: Because all businesses exist to make a profit, one of the key principles is the maximisation of profit. This is therefore one of the key functions of the marketing role and surpasses sales maximisation which does not always lead to profitability
Consumer orientation: Another key principle is the satisfaction of consumer needs, which leads to profit maximisation. It is therefore important to understand these needs and know how to satisfy them. This also means that it has to be supported by the marketing message and communication to the customer through marketing messages.
Social responsibility: Social responsibility means the organisation takes part in community involvement issues to resolve some of the challenges society encounter, including job creation, health, economic, empowerment housing and education initiatives. This is a way for organisations to give back to society while also deriving maximum benefit from these activities.
Organisational integration: For a business to function, all roles in the organisation need to be performed well and work in harmony to support each other and ensure an efficient organisation that can maximise profit. This means that organisational integration is key in all organisations.
Marketing – defined
All in all, marketing management consists of a number of functions. These are: The management of tasks and decisions directed at meeting opportunities, counteracting threats in the business environment. Marketing management also has to effectively developing and transferring a need-satisfying market offering to consumers and in the process, meeting business objectives, consumer and society needs.
According to the Report, which is produced on a biennial basis as a collaboration between the African Development Bank, the Organisation for Economic Co-operation and Development (OECD), the World Bank Group, and the World Economic Forum, “a growing labour force and a large and emerging consumer market hold the promise of significant further growth opportunities”.
Louise Robinson, Sales Director of Database 360, says that the Report’s findings come as no surprise to those who are already investing in the continent, as they are seeing great returns as a result of the growth Africa is enjoying. “Once a largely agrarian economic zone, African business is evolving. As the Report points out, the expansion of innovative business models such as mobile technology services, is indicative of the continent’s growth potential, and we have been seeing investment into many sectors and industries as a result.”
According to the Africa Competitiveness Report, across the region, agriculture’s share of GDP is declining and manufacturing is stagnating, while the service sector, in contrast, is increasing as a share of total employment and GDP, providing critical inputs to boost other economic activities. “In many respects, Africa’s competitiveness challenges are the same ones that this Report has been highlighting since it was first published in 1998: these are weak institutions, a persistent infrastructure deficit, and low levels of health and education that risk leaving the continent’s vast human potential untapped,” it states.
However, Robinson points out that these challenges are viewed as opportunities by forward-thinking investors, many of whom are providing crucial services such as the construction of infrastructure to further improve their gains. “Africa offers many different areas of investment, and countries like China have taken the lead in putting vast amounts of capital into infrastructure development in order to maximise their investments. While the continent offers its fair share of development challenges, these can be turned into lucrative opportunities for businesses that have the means and experience to pursue this type of growth.”
She adds that in addition to industries such as mining and construction, technology firms are seeing massive growth in the region as a result of the fact that Africa is leapfrogging older technologies as ICT infrastructure is rolled out in areas where there wasn’t even fixed telephone line capability in the past. “Mobility is key in Africa. Technology is seeing massive uptake among businesses and the growing middle class, but as a result of the fact that many areas across the continent were under-served with traditional ICT infrastructure, Africans have simply moved to the wireless and mobile technologies that allows them access to everything from banking to m-commerce.”
Africa remains a continent of extremes, Robinson says, and the business environment reflects that. She explains that doing business in the unique marketplaces of the various African countries requires insight into, and knowledge of, the specific business and cultural norms.
“Each country is unique, and offers unique opportunities. However, in order to leverage these, understanding that salutations such as ‘prince’ are important in Nigeria, or that many Ethiopian businesses close on Friday afternoons, is essential. It’s only through knowing their target markets that companies can succeed in Africa. Without a partner that can provide these kinds of insights, businesses will battle to achieve the kinds of results that emerging Africa can provide,” Robinson concludes.